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Customer And Partner Portals Your Clients Actually Use

A customer portal gives clients, partners or vendors one place to see their own data, submit what you need and get answers without emailing your team. Customer portal development at Automagic means client portal software with the onboarding, permissions and reporting already in it, hosted and maintained after launch.

What You Get

  • Scoped Access

    Each account sees its own records and nothing else.

  • Structured Submissions

    Forms, documents and reports with validation, routed to the right person.

  • Automated Onboarding

    New accounts set themselves up with an AI agent answering questions.

  • Connected Inside

    Portal data lands in your operations platform without re-keying.

What A Portal Replaces

Every status email, every emailed form and every spreadsheet you send to a partner is a request a self-service portal for customers can answer on its own. The portal shows each account only its own records, accepts submissions with validation, and routes them to the right person inside.

We have shipped a vendor portal for a multi-brand franchise group, a partner portal with tiered commissions and payouts, and a real estate portal for a development team. The pattern is the same: scoped access, structured submissions, and reporting on both sides.

Onboarding And Support Built In

Portals fail when people cannot get started. Automated onboarding walks each new account through setup, and an AI agent answers questions inside the portal, drawing on your own documentation. Your team sees only what needs a human.

As a custom portal development company, Automagic builds the portal on the same data model as your internal tools, so a submission on the partner side lands in the right place on your side without re-keying.

Ownership And Growth

The portal runs in your branding on your domain. The Engine hosts it, keeps it current and adds features as your partner or client base grows, with support for every user around the clock.

Common Questions

What is the difference between a customer portal and a partner portal?

A customer portal serves people who buy from you: orders, invoices, support and documents. A partner or vendor portal serves people who work with you: applications, contracts, submissions, commissions or rebates. Both use scoped access and structured submissions.

Can the portal connect to our existing CRM and finance tools?

Yes. The portal is built on a shared data model and connects to your CRM, finance and operations tools through their integrations, so submissions and status changes flow both ways without manual entry.

How do clients get help inside the portal?

An AI agent answers questions inside the portal using your own documentation, and escalates anything it cannot resolve to your team. Automated onboarding handles setup for new accounts.

Who owns the portal after it launches?

You do. It runs in your branding on your domain. Automagic hosts, maintains and extends it through The Engine, and there is no per-seat vendor license.

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Start Where You Are

Begin with a scoping session